Terms of Use
Last updated: 12 November 2026
Who provides this service
This website and the Clarify consultation are provided by Waffle Advertising Ltd (company no. 12788690, registered in England and Wales), trading as Clarify, 85 Great Portland Street, London W1W 7LT, United Kingdom.
What we offer
We offer a free, informational consultation to help people who have been affected by an online investment or trading scam organize their documents and evidence and understand their first steps, such as contacting their bank and reporting to the authorities.
After the consultation, we may offer paid case work, such as blockchain transaction analysis and a bank-ready evidence report. Paid work is quoted individually for each case (typically CAD $500 to $5,000) and only starts after you accept a written quote.
What we don't do
- We are not a law firm and do not provide legal advice.
- We do not provide financial or investment advice.
- We do not recover funds and make no promise or guarantee about any outcome, including whether any money will be returned.
- We are not affiliated with any bank, police service or government agency.
For legal advice about your situation, please consult a lawyer licensed in your province or territory.
Your information
How we handle your personal information is explained in our Privacy Policy.
Using this website
Please give accurate information when you contact us and don't send us passwords, card numbers or account logins. Information on this website is general and may not fit your situation.
Liability
To the extent permitted by law, we are not responsible for losses caused by the scam itself or by decisions you make based on general information on this website.
Governing law
These terms are governed by the laws of England and Wales. If you live in Canada, you keep any protection that the consumer laws of your province or territory give you.